Retail
The manager should be on the floor. Not in the back rebuilding last week’s list.
How it runs now
- HQ sends a list. The store ignores it. The customer who came in every Thursday hasn’t been in for a month and nobody called.
- The system says 12. The shelf has two. Nobody marked it down because nobody looked.
- An order sits in exception until someone in the back room notices.
What Bruce does
The store
Bruce already knows who went quiet and what they used to buy. The associate gets a name and a reason. They walk the floor. They don’t build a list.
Inventory
What’s dying, what’s gone, what to move. The markdown still needs a person. The rest doesn’t.
Fulfillment
The order goes. If it can’t, someone gets the exception — not a queue that sits overnight.
Collections
House accounts that stopped paying. Bruce has the aging. The write-off waits.
Bruce at work: Retail
The floor
Store manager
Downtown or the price first?
The price. Register and the sign don’t match. Holding the override.
2209 can wait ten minutes. Back room is zero. Don’t let them walk it out of the system.
Price hold · 2209 open
Start with the function that hurts
Same agents as Solutions. These are the ones this week uses.
Out of the box
What Bruce brings
The difference is what Bruce brings out of the box: a context graph, an execution graph, a feedback and eval layer, built-in enterprise execution, and a control plane.
01
Context graph
The picture of the enterprise stays current — structured and unstructured. Context is added, updated, and dropped when it goes stale. It is not a database we sell. It is the thing that dies in a thread.
02
Execution graph
Intent, then the tools, then a check, then recover, then done. Learned on real workflows. A miss does not kill the run.
03
Feedback and evals
Production traces, human corrections, failures, edge cases. Execution gets sharper from that. We score completion on ESE-1.
04
Built-in enterprise execution
The agents are already built. Role and workflow patterns from real businesses — sales, purchasing, finance, operations. Bruce already knows how that work runs.
05
Control plane
Permissions, approvals, what you can see, the log, and policy. Required if it acts on its own.
Bruce executes the business across the systems you already run. Connect the systems you run. In most cases it is working in under an hour.
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Also
Claude Cowork · ChatGPT Enterprise · OpenAI Frontier · Salesforce Agentforce · Microsoft Copilot Studio · 11x · Artisan · AiSDR · Regie