Healthcare & Healthtech
Value analysis already met. Legal hasn’t seen the redlines. Clinical thinks the deal died.
How it runs now
- You recap the same account for a new person every two weeks.
- The IDN wants a different packet than the hospital. Both are sitting in someone’s inbox.
- Compliance asks why, and the trail is a forwarded email.
What Bruce does
The buying cycle
Bruce keeps the story in one place. Who’s next — clinical, materials, legal — and what they last said. Nobody starts from the beginning.
Follow-through
The next step happens. The log is there when compliance asks. The contract still needs a person.
Collections
The invoice is against the contract they signed. Bruce works the aging. The write-off waits.
Bruce at work: Healthcare
This morning
Account executive
Mercy thinks we went dark. What happened?
VAC signed off. Redlines have been in legal. Clinical never got the recap.
I have the thread for Ruiz in materials and the draft for Dr. Chen. Don’t send it to Chen until you look at it.
Mercy brief ready · St. Anne’s packet on hold
Start with the function that hurts
Same agents as Solutions. These are the ones this week uses.
Out of the box
What Bruce brings
The difference is what Bruce brings out of the box: a context graph, an execution graph, a feedback and eval layer, built-in enterprise execution, and a control plane.
01
Context graph
The picture of the enterprise stays current — structured and unstructured. Context is added, updated, and dropped when it goes stale. It is not a database we sell. It is the thing that dies in a thread.
02
Execution graph
Intent, then the tools, then a check, then recover, then done. Learned on real workflows. A miss does not kill the run.
03
Feedback and evals
Production traces, human corrections, failures, edge cases. Execution gets sharper from that. We score completion on ESE-1.
04
Built-in enterprise execution
The agents are already built. Role and workflow patterns from real businesses — sales, purchasing, finance, operations. Bruce already knows how that work runs.
05
Control plane
Permissions, approvals, what you can see, the log, and policy. Required if it acts on its own.
Bruce executes the business across the systems you already run. Connect the systems you run. In most cases it is working in under an hour.
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Also
Claude Cowork · ChatGPT Enterprise · OpenAI Frontier · Salesforce Agentforce · Microsoft Copilot Studio · 11x · Artisan · AiSDR · Regie