EdTech
The champion left in May. Procurement opened in July. Nobody told CS the campus went live.
How it runs now
- The dean is in. The bid is in the portal. The AE is starting over.
- Fiscal year ends in June. The renewal conversation starts in May if you’re lucky.
- Success has a different story than the one sales sold.
What Bruce does
Business development
Bruce knows which campus, who left, and what’s still open. The rep gets that before they call. They don’t rebuild the account from LinkedIn.
Sales
The deal stays the deal through the portal. Bruce keeps the next step moving. The discount still needs a person.
Success and renewals
Who’s using it, who’s up, what sales promised. CS gets that. They don’t wait for the QBR to find out the champion is gone.
Collections
The invoice is against the campus PO they signed. Bruce works the aging. The write-off waits.
Bruce at work: EdTech
This morning
Account executive
Lincoln or Piedmont first?
Lincoln. Portal opened. Ruiz is the new buyer. I put the June pilot and the old champion notes in the brief.
Piedmont can wait until after 10. Usage drop is in the draft. Don’t send the save until you look at it.
Lincoln brief ready · Piedmont hold
Start with the function that hurts
Same agents as Solutions. These are the ones this week uses.
Out of the box
What Bruce brings
The difference is what Bruce brings out of the box: a context graph, an execution graph, a feedback and eval layer, built-in enterprise execution, and a control plane.
01
Context graph
The picture of the enterprise stays current — structured and unstructured. Context is added, updated, and dropped when it goes stale. It is not a database we sell. It is the thing that dies in a thread.
02
Execution graph
Intent, then the tools, then a check, then recover, then done. Learned on real workflows. A miss does not kill the run.
03
Feedback and evals
Production traces, human corrections, failures, edge cases. Execution gets sharper from that. We score completion on ESE-1.
04
Built-in enterprise execution
The agents are already built. Role and workflow patterns from real businesses — sales, purchasing, finance, operations. Bruce already knows how that work runs.
05
Control plane
Permissions, approvals, what you can see, the log, and policy. Required if it acts on its own.
Bruce executes the business across the systems you already run. Connect the systems you run. In most cases it is working in under an hour.
Compare
Also
Claude Cowork · ChatGPT Enterprise · OpenAI Frontier · Salesforce Agentforce · Microsoft Copilot Studio · 11x · Artisan · AiSDR · Regie