Bruce vs Salesforce Agentforce

Out of the box

What Bruce brings

The difference is what Bruce brings out of the box: a context graph, an execution graph, a feedback and eval layer, built-in enterprise execution, and a control plane.

1. 01

   Context graph

   The picture of the enterprise stays current — structured and unstructured. Context is added, updated, and dropped when it goes stale. It is not a database we sell. It is the thing that dies in a thread.

2. 02

   Execution graph

   Intent, then the tools, then a check, then recover, then done. Learned on real workflows. A miss does not kill the run.

3. 03

   Feedback and evals

   Production traces, human corrections, failures, edge cases. Execution gets sharper from that. We score completion on ESE-1.

4. 04

   Built-in enterprise execution

   The agents are already built. Role and workflow patterns from real businesses — sales, purchasing, finance, operations. Bruce already knows how that work runs.

5. 05

   Control plane

   Permissions, approvals, what you can see, the log, and policy. Required if it acts on its own.

Bruce executes the business across the systems you already run. Connect the systems you run. In most cases it is working in under an hour.

Salesforce Agentforce

What it is

Agentforce can leave Salesforce. You still configure the agents. Salesforce is one system. The work is quotes, inventory, legal, CS, and the mailbox. Outside the object you still write the live picture, the holds, the evals, and the log — and you still own what happens when the deal is not only a Salesforce record.

A workflow

The packet that sat eleven days

Out of the box. Here is a deal that sat eleven days.

1. 01 · Signal

   Northline Health is stalling. The security packet has been open eleven days. The champion has been dark since Thursday.

2. 02 · Assembled context

   Eighteen of twenty-two questionnaire answers from last year’s review. Four with legal. Liability cap is the only open redline. A 4% concession is already in the thread — and it is held.

3. 03 · Decision

   Legal has to clear the four items before the packet can move. The concession stays put. The next meeting has to come from the last thread, not a new sequence.

4. 04 · Action or approval

   Legal is pinged. The redline is sent. The next step is written on the deal. The 4% does not go out. When legal signs, the packet goes to their review mailbox.

5. 05 · Recorded outcome

   Stage is still Evaluation. Concession still held. Analyst opened the packet. Twenty minutes with her VP is on the calendar — from that thread.

Industries

In your industry

This work also runs in these industries.

SaaS · Healthcare · Cybersecurity · All industries

FAQ

Questions

Does this replace Agentforce?

Agentforce is a Salesforce agent you configure. You still build it. Bruce brings the context graph, execution graph, evals, built-in execution, and control plane out of the box.

Agentforce can use tools outside Salesforce.

It can. Outside the object — inventory, legal, the mailbox, the hold — you still build it. You still build it. Bruce brings the context graph, execution graph, evals, built-in execution, and control plane out of the box.

Can’t we just build this on top of them?

You can start. Then you connect the systems, keep a live picture of the company, write the desks, hold the consequential send, score the misses, and keep a log — overnight, without someone in the thread. That is the context graph, the execution graph, the evals, the built-in patterns, and the control plane. Bruce brings all five out of the box. We score the layer on ESE-1 at egi.sh/benchmarks/enterprise-execution.

ESE-1

Reliability

Completion is scored as system state, not the reply. No published score.

egi.sh/benchmarks/enterprise-execution

Compare

Also

Claude Cowork · ChatGPT Enterprise · OpenAI Frontier · Microsoft Copilot Studio · All compares